EVE Search - Disabling ghost training

All Channels

EVE Information Portal

Disabling ghost training - the blog edition

» Click here to find additional results for this topic using Google

Monitor this thread via RSS [?]

Author	Thread Statistics \| Show CCP posts - 6 post(s)
SSgt Sniper Gallente MAIDS	Posted - 2008.10.14 06:44:00 - [1] Due to the implementation methods chosen by CCP on this particular change, I have decided to let my accounts run out. Largely this is the final straw, there have been missues that have bothered me but I sucked it up and dealt with it. But this example of something beyond poor customer service has made me decide two things: 1. I believe CCP is lying in the reasoning behind this change. Simply put, it was in the player guide for years and I have a hard time making the step from "Look at this nifty feature" to "This is a bug". I think the simple truth is they need the money because recent changes in GTC policy left a lot of accounts expected to renew during the fall choosing not to, and this is a backdoor attempt to FORCE those people into doing so during this difficult financial time for thier country. 2. I choose not to reward this company for having both schizophrenic customer service and now outright lying to the customer base. Now my accounts will be paid for a while yet (I paid the year, so I got a few months left) so we will have to see if the current trends continue. In the meantime My corp is currently hoping things like Jumpgate Evolution or Star Trek Online prove to be able to fill the bill for what we are looking for in our MMO happy. This really to me boils down to I believe they are lying about the why, and I don't wish to reward them for doing so. They come out and be honest about the reasoning, I'd reconsider (with a huge grain of salt as the customer service is still poor) but I won't reward an outright lie. Queries for my stuff can be forwarded to Chribba next spring. I'm still going to play for what I have already paid. ------- CEO of Maids. No I didn't pick the name. I've grown rather fond of it though.
SSgt Sniper Gallente MAIDS	Posted - 2008.10.14 06:59:00 - [2] Edited by: SSgt Sniper on 14/10/2008 06:59:30 Originally by: Catherine Frasier Originally by: Triksterism C'mon Cat, be real. If they really thought bad of this from day 1, then they would not or at least should not have promoted it as a feature. Plain 'ol bullshit tbh. I don't think they thought this was bad from day 1, or at least not bad enough to worry about. (Of course, I also don't ever remember seeing them promote it as a feature.) What I think is that it was an accident, didn't really seem to present much of a problem, and so they let it slide. Now that it it starting to be a pain in the butt (or once somebody noticed just how much it's being exploited) they are fixing it. 1. Click player guide to your left. 2. Click number six, Guides. 3. go down to the bottom half of the last grouping, Skills. 4. Go to the third paragraph, under How to train skills, below two blue boxes. 5. Read the first line. 6. Realize it's been there for something like four years. 7. tell me with a straight face it's a bug. ------- CEO of Maids. No I didn't pick the name. I've grown rather fond of it though.
SSgt Sniper Gallente MAIDS	Posted - 2008.10.14 07:04:00 - [3] Originally by: Mecinia Lua With the economic collapse in Iceland I feel folks are being kinda harsh. Skill training is part of the game. No other game allows you to train while not paying a subscription. The fact EVE allowed it so long was because it most likely wasn't hurting their bottom line. Now things are different in Iceland. They gotta look at where they can cut and trim so that they can remain in business and keep giving us the game we've all enjoyed for so long. I had to give up my other account in 2007 because I had personal financial problems. So I understand how folks feel, in fact I"m not sure my card will be renewed this December so I'm not sure how I'll pay for EVE next year if they don't renew it. I know others have hit hard times too. Still I don't rail against CCP for doing what they can to trim cost and keep themselves in business. Meci That's absolutely fine with 90% of the people here if they would TELL US THE TRUTH instead of making something that was always bragged about by TomB and Ovuer back in the day suddenly a bug. ------- CEO of Maids. No I didn't pick the name. I've grown rather fond of it though.
SSgt Sniper Gallente MAIDS	Posted - 2008.10.14 07:17:00 - [4] Originally by: Yakumo Smith Someone summed it up nicely in the sea of posts overnight. CCP will see a massive amount of resubscriptions in the short term as characters affected by this log on to train skills. They will also see a massive influx of income from transfer fees between characters. Clearly they need cash quickly and are counting on being able to recover from the lost accounts gradually over the next year. Sore point is, if you'd come out with that first, you'd have more new subscriptions from people showing support. Now we just think you are money grubbing. Let's see if you actually recover after this, I hope the short burst of income was really neccessary. Yak You know, you're absolutely right. If they had said we're doing this because financially our assets have been hurt, I'd have gone and bought a GTC and never even used it, just to give them a hand. I can afford the forty bucks. Or I could give it to some of the people I know that drifted off and let them play for a couple months, and maybe they decide to come back and stay for a while. However, I do believe they've lied about the why, so I'm doing the exact opposite. ------- CEO of Maids. No I didn't pick the name. I've grown rather fond of it though.
SSgt Sniper Gallente MAIDS	Posted - 2008.10.14 07:24:00 - [5] Originally by: Carsidava Originally by: Catherine Frasier Originally by: Stormwind Bloodfeather 1. You advertised this as an INTENDED FEATURE of the game... for years. Got proof? I'm still waiting for your proof that this is a bug. If I could navigate the dev finder stuff worth a damn I'd go look for how TomB used to talk about this feature being one of the cool quirky things that made EVE different. Alas........effort. Going to bed now. Looking forward to hearing the forums melted after dt. o/ ------- CEO of Maids. No I didn't pick the name. I've grown rather fond of it though.
SSgt Sniper Gallente MAIDS	Posted - 2008.10.14 14:36:00 - [6] Originally by: Mriss Account management being disabled is icing on the dirt cake. Stop payment on the credit card, push come to shove. ------- CEO of Maids. No I didn't pick the name. I've grown rather fond of it though.
SSgt Sniper Gallente MAIDS	Posted - 2008.10.15 03:08:00 - [7] Originally by: CCP t0rfifrans The bug that became a feature On Monday, we released news that we are disabling äGhost Trainingô, the ability to train characters on inactive accounts. This resulted in strong reactions from the community as many people were routinely making use of it. We explained the matter in more detail and pointed out that this had been a bug in the original game code. Those of us who were involved in the process of making the decision and communicating it to the community did not realize this bug had been so accepted as a feature that it was listed as such in our own documentation on our own website. How can we not know whatæs in our own documentation? Well, to be frank, it was a case of insufficient communication on our part between various teams û a regrettable mistake and hard lesson to learn at the expense of the trust youæve placed in us. Thereæs no way to spin it and we wonæt add insult to injury by trying to do so. It was a mistake on our part and for that we sincerely and humbly apologize. Many would hope that in light of this we will decide not to cancel ghost training and keep it active as an option but weære cannot to do that. EVE is already one-of-a-kind in allowing players to progress their characters through offline skill training. We stand by our policy that if you want your character to progress in EVE, you should pay the subscription fee. The fact that so many people have been able to do so for several years was our own oversight. We know this change, and our misstep in telling you about it, has created some discontent and we hope that over time we can prove our committment to make EVE better than ever for you will be evident as you enjoy the fruits of our labor. Torfi I realize the need to save corporate face in your apology and will choose to accept the intent of it. Thank you for that. I however believe you are making a mistake in your reasoning process- see I don't think people are abusing this intentionally but as a side effect of another business decision you made recently. Removing the 30 day cards made it much harder for people to keep thier accounts all active on a budget, and I believe this is why so many accounts are currently inactive. I do not believe that the ghost train feature factors into most of these accountholders decision at all, rather an inability to afford keeping them all running at the now higher cost. Thus I believe your logic regarding what to do about it now is flawed. If you persist on removing the ghost train feature, I can accept that- I never really cared about it's existance as much as the the poor way you were handling the removal decision. I hope you will consider these things: 1. Please bring back the 30day gtc. I feel this will actually fix a lot of the recent financial hit you've taken as some people will be able to have alts return to active state. 2. Push this change for 30 days. Basically give time for everyone struggling with thier own finances the time to figure out and adjust to this change in a manner that makes the best sense for them and for you. 3. Admit the financial hurt you are dealing with yourself- I swear, if you do this I will personally buy two etc and give them away as I do like the game (if not your handling of it from time to time) and would like to help, if only you'd just be honest about it. 4. As a give back to those still upset about this, either A. bring in skillqueue, or B. Allow slot 2 and slot 3 to train skills at a oh, let's say a 30% and 15% rate respectively. I will be keeping an eye on things for a while before I make my final decision on reactivation as I have until May to decide either way. If you take some positive steps toward the community as atonement, I'll get back on board. If not, I'll shop around when the time comes. Understand that at no point did I care about the feature's existance itself, just the poor handling of the subject. ------- CEO of Maids. No I didn't pick the name. I've grown rather fond of it though.Poor PR in progress!
SSgt Sniper Gallente MAIDS	Posted - 2008.10.15 03:17:00 - [8] Edited by: SSgt Sniper on 15/10/2008 03:17:54 Originally by: Ice Dragons Edited by: Ice Dragons on 15/10/2008 03:14:03 Page 100 Get!!!!!!! Edit: Crap ; [ LOL phail ------- CEO of Maids. No I didn't pick the name. I've grown rather fond of it though.Poor PR in progress!
SSgt Sniper Gallente MAIDS	Posted - 2008.10.15 03:23:00 - [9] Edited by: SSgt Sniper on 15/10/2008 03:25:05 Edited by: SSgt Sniper on 15/10/2008 03:24:37 Originally by: James Marshalll Originally by: SSgt Sniper Edited by: SSgt Sniper on 15/10/2008 03:17:54 Originally by: Ice Dragons Edited by: Ice Dragons on 15/10/2008 03:14:03 Page 100 Get!!!!!!! Edit: Crap ; [ LOL phail damn ninja edit while I was going to fail your for the failure of the link =( I'm good like that. Also you phail as well. ------- CEO of Maids. No I didn't pick the name. I've grown rather fond of it though.Poor PR in progress!

COPYRIGHT NOTICE
EVE Online, the EVE logo, EVE and all associated logos and designs are the intellectual property of CCP hf. All artwork, screenshots, characters, vehicles, storylines, world facts or other recognizable features of the intellectual property relating to these trademarks are likewise the intellectual property of CCP hf. EVE Online and the EVE logo are the registered trademarks of CCP hf. All rights are reserved worldwide. All other trademarks are the property of their respective owners. CCP hf. has granted permission to EVE-Search.com to use EVE Online and all associated logos and designs for promotional and information purposes on its website but does not endorse, and is not in any way affiliated with, EVE-Search.com. CCP is in no way responsible for the content on or functioning of this website, nor can it be liable for any damage arising from the use of this website.